Privacy & Policy

Privacy Policy

At Syscom Edusphere, we care about your privacy and strive to handle your personal information responsibly. This policy explains what information we collect, why we need it, and how you can control your data. By using our website, you agree to the practices outlined here.

1. What Information Do We Collect?

We may collect the following types of information:

Personal Details : Your name, email address, phone number, and mailing address, which you provide when you register or fill out forms on our website.
Technical Information : Your IP address, browser type, and device details.
Browsing Activity : How you use our site, including pages you visit, the time spent, and your navigation path.
Communication Data : Details from inquiries, surveys, or feedback you share with us.

2. How Do We Collect Information?

We collect data in several ways:

When You Interact Directly: For example, when you sign up, submit forms, or contact us for support.
Using Cookies: Cookies are small files that track your activity on our site to enhance your experience.

3. Why Do We Collect Your Information?

We collect information for the following reasons:

To provide you with services you request.
To personalize your experience on our website.
To respond to your queries or feedback.
To improve our website and identify areas for better functionality.

4. Who Can Access Your Data?

Your information is only shared when necessary, and with trusted parties:

Our Team: Employees who manage services or maintain the website.
Service Providers: External partners, like hosting platforms or analytics providers, who assist in running our services.

All parties with access to your data follow strict privacy and security standards.

6. How Long Do We Keep Your Data?

We keep your data only for as long as we need it. Here’s how we manage retention:

Usage Data : Retained for up to a year to help us analyze and improve.
Communication Records : Kept for up to two years for future reference or compliance.

After the retention period, your data is securely deleted or anonymized.

7. How Do We Keep Your Data Safe?

We take the following steps to secure your data:

Restrict access to authorized personnel only.
Conduct regular system updates and security checks.

While we do our best to keep your data safe, no system is 100% secure.

8. What Are Your Rights?

You have control over your data and can :

Access Your Information : Request details about the data we hold on you.
Correct or Update : Fix any incorrect or outdated details.
Delete Your Data : Ask us to remove your data from our systems.
Opt-Out : Unsubscribe from marketing emails or disable cookies.
Request Copies : Get a copy of your data in a portable format.

To exercise your rights, contact us at [Insert Email Address]. We’ll respond within two weeks.

9. Cookies and Tracking

We use cookies to:

Remember your preferences and login details.
Track how you use our site to improve functionality.
Analyse website traffic for better performance.

You can manage or disable cookies through your browser settings. However, this might affect your experience on our website.

10. Policy Updates

We may update this policy to reflect changes in our practices or comply with legal requirements. If we make significant changes, we’ll notify you through:

A notice on our website.
An email to registered users.

We recommend checking this page regularly to stay updated.

11. Contact Us

If you have questions or concerns about this policy, reach out to us:

Email : hr@syscomedusphere.com
Phone : +91 9315676774
Address : B-29, Third Floor, Block B, Wazirpur Industrial Area, Delhi, 110052

At Syscom Edusphere, we value your trust and are committed to protecting your privacy. Thank you for choosing our services.